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We need some data from you to provide you quality products, services and instruction. We always take the security of your data very seriously and collect only what we need to provide you with the quality of service and instruction you deserve.
What Data Do We Collect?
Use of Personal Information
Share EOC programs, services, and informational content with you in accordance with your contact preferences
Share information about EOC programs and services including retail products in accordance with your contact preferences
Meet legal requirements
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
Customer Testimonials and Comments
We post User testimonials, reviews, and comments on our Websites, which may contain Personal Information. We obtain each customer's consent prior to posting the User’s name, location, program, and testimonial.
Use of Credit Card Information
If you provide us with billing or personal credit information, we use it solely to check your financial qualifications and/or collect payment from you. We use a PCI-compliant third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.
Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organizational measures.
Social Media Features
We offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request, as described in "Choice/Opt Out" below, if we have the means to do so.
Retention of Personal Information
How long we keep information we collect about you depends on the type of information, as described in further detail below. Records for retail customers may be expunged in accordance with state and federal requirements.
We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about your interest in purchasing from EOC, as needed to comply with our legal obligations, resolve disputes and enforce our agreements).
When we have no ongoing legitimate business need to store or process your Personal Information, we securely destroy information that is not part of a formal student record in accordance with state and federal requirements.
If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us or ceased using your EOC account. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.